Welcome to The Perfume Loop! Below, you'll find answers to some ofthe most common questions we receive from our customers. If you don'tfind the information you're looking for, feel free to contact us at[Your Email Address].
Frequently Asked Questions
What types of perfumes do you sell?
We offer a wide range of authentic designer and niche perfumes, including brands like Armaf, Lattafa, Rasasi, Afnan, and more. We specialize in fragrances for both men and women, as well as unisex options.
Are your perfumes authentic?
Yes, all of our perfumes are 100% authentic and sourced from trusted suppliers. We do not sell imitations or counterfeit products.
How can I place an order?
To place an order, simply browse our collection, add your chosen items to the cart, and proceed to checkout. You will need to provide your shipping information and payment details to complete the purchase.
What payment methods do you accept?
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
How long will it take to receive my order?
We process and ship orders on the same day they are received, ensuring your package gets to you as quickly as possible. Shipping within the USA takes 3-5 business days. All orders come with free shipping on every item, no matter the size or amount.
Do you offer international shipping?
At this time, we only ship within the United States. We are working on expanding our shipping options in the future. Stay tuned!
What is your return policy?
We accept returns within 30 days of purchase as long as the product is unopened and in its original packaging. Please contact our customer service team at [Your Email Address] to initiate a return.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or you receive the wrong item, please reach out to us at [Your Email Address] within 7 days of receiving your order. We will be happy to assist you in resolving the issue.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier’s website.
Can I cancel or modify my order?
If you need to cancel or make changes to your order, please contact us as soon as possible at [Your Email Address]. If the order hasn’t been processed yet, we will do our best to accommodate your request.
Do you offer discounts or promotions?
Yes, we occasionally run promotions and offer discount codes. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
Do you offer free samples with orders?
Yes! Every time you place an order, you will receive 2-3 free samples of Armaf perfumes with your shipment. It's our way of thanking you for shopping with us.
How can I contact customer service?
You can reach our customer service team by emailing us at [Your Email Address]. We aim to respond to all inquiries within 24-48 hours.
If you have any other questions, don’t hesitate to get in touch.
We’re here to help!